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Cloud Support Trainee

Job Description:

Position Title: Cloud Support Trainee

Locations: Hyderabad, Telangana

Experience: Entry level

Relevant Experience: None

Summary

  • Provide L1 support to clients across globe
  • Willing to work in rotational night shifts including weekends and holidays
  • Extend technical support to Clients over email/phone and teams
  • Provide technical support for cloud-based issues pertaining to O365 and Azure
  • Support on Email migrations
  • Technology focused, self-motivated and proactive in problem solving.
  • Keen interest in learning cloud technologies.
  • Self-paced learning on technologies
  • Should have good internet bandwidth in supporting clients
  • Good verbal communication
Requirements
  • Excellent written and oral communication skills
  • Basic understanding of customer service
  • Hands on experience and understanding in MS Office
  • Basic understanding of cloud – advantageous
Suitable candidate please do share your resume to – career@globaloutlook.com Please specify your reference if any.
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