Microsoft Dynamics CRM

Positive customer experience is an increasingly important ingredient for companies to win and retain customers. Customer engagement by Microsoft Dynamics helps companies create long-term relationships with their customers by delivering exceptional experiences based on knowledge and trust.

CRM Online provides a complete and intuitive solution that can help salespeople be more productive so they can focus on what’s most important—delivering amazing customer experiences.



Provide the essential insights, guidance, and tools that salespeople need to find the right customers, win the right deals, and harness the power of the entire Organization.


Engage customers one to one across channels, build your sales pipeline, and demonstrate the impact of your marketing investments—in real time.


Earn customers for life through cross-channel service, increased agent productivity, and adaptive service models.


Find social insights about your brand, products, and services to gain a true understanding of sentiment about your business.

Plans & Pricing

Includes sales force automation, Unified Service Desk, and Microsoft Social Engagement

₹ 3,905

per user/month

Includes Microsoft Dynamics CRM Online Professional + Office 365 Enterprise E3 and Power BI Pro

₹ 4,805*

per user/month

Limited time offer on Microsoft Dynamics CRM Online Enterprise

12,020   ₹9,015*

per user/month

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